Explore the CADimensions Customer Community in 3DExperience

3DEXPERIENCE

Announcing The CADimensions Customer Community: A 3DExperience Community Built Just for Our Customers

Innovation moves fast, and your team needs tools and support that can keep up. That’s why we’re excited to introduce a new 3DExperience Community for CADimensions customers—The CADimensions Customer Community. It’s a dedicated space built right inside the 3DExperience platform you already use every day.

This new portal brings together everything you need to get more value from SOLIDWORKS and 3DExperience. You’ll find on-demand resources, training, community discussions, and direct access to the CADimensions team of experts. No extra logins. No extra websites. Just one simple hub designed to help your team work smarter.

Why We Created The CADimensions Customer Community

Our goal was simple. Give users a faster, easier way to get the help they need. Many engineering teams face the same roadblocks. This community was built to remove them while creating a space where you can connect, learn, and grow with other 3DExperience users.

Common Challenges We Heard from Customers

Information is scattered. Teams often jump between websites, forums, emails, and bookmarks to find reliable answers.
Limited visibility into 3DExperience tools. Many users don’t realize their license already includes powerful features that could save time and reduce rework.
No dedicated space for CADimensions customers. Dassault’s global forums are helpful, but they aren’t focused on your specific workflows or challenges.

The Solution: The CADimensions Customer Community

To fix these issues, we built a single, cloud-based home right inside the 3DExperience platform you already use.

It’s designed to:

Bring all your resources into one place
Support, training, updates, and more, all within the 3DExperience platform, no extra websites needed.
Make support faster and easier to reach
Ask questions, get expert help from the CADimensions team, and find answers without leaving 3DExperience.
Help you get more value out of your tools
Learn what’s included in your license and how to use it day-to-day.
Build a customer-only community
Connect with CADimensions experts and other 3DX users in a dedicated, focused space.
Strengthen collaboration
Share ideas, solve problems, and stay informed all in one connected hub.

What is The CADimensions Customer Community?

The CADimensions Customer Community is a secure, cloud-based community built directly inside the 3DExperience platform. It gives you one central place to learn, ask questions, explore tools, and stay connected with the CADimensions team of experts all without leaving the 3DEXPERIENCE platform you already use.

The CADimensions Customer Community is unique because it is:

Built for CADimensions customers only. You'll get answers and resources tailored to your tools, your licenses, and your day-to-day challenges.
Managed by CADimensions. When you post a question, you’re talking directly to the experts who support you.
Focused on your engineering and design workflows. No noise. No unrelated topics. Just the information that helps you work smarter.

3dx-solidworks

Built on the Power of 3DExperience

The CADimensions Customer Community is built on the same cloud platform that supports your SOLIDWORKS and 3DExperience data. That means you get a secure, flexible space to learn, collaborate, and connect with the CADimensions team.

A Quick Overview of 3DExperience:

3DExperience (3DX) is a cloud platform designed to bring your entire product development process into one place. It helps teams:

Store and manage CAD data
Collaborate across teams and roles
Use tools that are always up to date

What are 3DExperience Communities?

Communities are one of the most powerful features of 3DExperience. They act like a project-focused social feed where teams can:

Share updates
Post questions
Give feedback
Track progress and conversations

Dassault uses Communities widely across its partner and user ecosystem, but the CADimensions Customer Community takes this idea even further.

The CADimensions Customer Community creates a dedicated Community built just for CADimensions customers, giving you:

A focused space for your questions and workflows
Direct access to CADimensions experts
A timeline where you can follow updates and discussions
A simple way to collaborate with other 3DX users

By building the portal on 3DExperience, you get a seamless, secure, and familiar environment right alongside the tools you use to design and manage your data.

Inside The CADimensions Customer Community:

The CADimensions Customer Community is designed to give you quick access to the tools, training, and support you rely on right inside 3DExperience. Here’s a look at what you’ll find when you log in.

The Community Dashboard

This is your home base. The Community Dashboard shows the latest posts, updates, and discussions from both customers and the CADimensions team.

You can:

Start new conversations
Ask questions
Share ideas or challenges
Follow updates from CADimensions experts

The Wiki: Your Self-Service Hub

The Wiki is your on-demand resource library.
It’s organized into clear categories so you can find what you need fast, including:

Getting-started guides
3DExperience and SOLIDWORKS tutorials
Best-practice documents
Tech tips and how-to videos
Highlights of recent updates and features

If you want quick answers without submitting a ticket, this is the place to start.

Easy Access to CADimensions Support

Need help? The Support Tab of your CADimensions Customer Community connects you directly with the CADimensions team of experts without having to leave the 3DExperience platform.

No hunting around for links or switching between websites. The support you need is right there, easily within reach.

Direct Access to SolidProfessor

If you have a SolidProfessor subscription, you can access your account directly inside the portal. This makes it easy to:

Follow tutorials side-by-side with SOLIDWORKS and 3DExperience
Learn new skills without leaving your workflow
Build confidence in the tools you use every day

It’s training that fits right into your design environment.

Frequently Asked Questions

Why should I join if I already use other Dassault communities?

Dassault communities are global and cover a wide range of topics. The CADimensions Customer Portal is focused directly on CADimensions customers. You’ll get guidance directly from CADimensions experts and connect with customers who use the same solutions you do.

Does this cost extra?

No. Access to the CADimensions Customer Portal is included with your existing 3DExperience license. There are no added fees.

Will this affect my company licenses?

No. The portal uses your existing named-user license. Everything stays tied to your user login.

What if I am brand new to 3DExperience?

You’re in the right place. The portal includes getting-started guides, beginner videos, best practices, and FAQs to help you learn the basics and get the support you need.

Should I use the 3DX customer portal instead of submitting tickets?

No, please continue to submit tickets the same way you always have. Tickets are still the best way to get direct help from our technical team. The community is meant to support your workflow by giving you a place to self-serve, collaborate, explore resources, and find quick answers to common questions.

The CADimensions Customer Community is built to empower you to work smarter, get the most out of 3DExperience, and make your team more connected. As a dedicated 3DExperience community, it gives you one central space for support, training, and collaboration. Now you can spend less time searching for answers and more time designing what comes next.

Whether you’re new to 3DExperience or already using it every day, the portal gives you the resources and guidance you need to get the most out of your SOLIDWORKS and 3DExperience tools.

We’re excited to share this new space with you, and we can’t wait to see how it helps your team grow, learn, and innovate.

Because tomorrow is designed today.