The future of CADimensions is bigger than ever. Beyond CAD and 3D printing, CADimensions is exploring a variety of new offerings that will break new ground for them in engineering and manufacturing. With the industry facing a skilled labor shortage, the company is ready to lead the way – equipping customers with cutting-edge solutions and expert guidance to navigate this transformation. But what exactly does this future look like? Continue reading to uncover how CADimensions plans to redefine the industry – this is just the beginning.
With a growing emphasis on automation and robotics, CADimensions is committed to helping customers do more with fewer resources. As the workforce in trades continues to shrink, automation is becoming an essential tool for bridging the skilled labor gap. The company will also continue educating customers about emerging trends and new tools to maximize efficiency and productivity. While CADimensions sells engineering tools, its greater mission is to help customers build the future.
“Our customers are under increasing pressure to do more with fewer resources, especially in manufacturing. With fewer people entering the trades, automation is becoming essential for boosting production without expanding their workforce. At the same time, there's a growing shift toward in-house manufacturing rather than outsourcing. Our customers are looking to us for solutions – how to optimize their existing processes, increase efficiency, and meet production demands." – Andy DiLaura
"Walking the floor at a customer’s facility this morning, I asked, ‘Where are you finding workers?’ Without missing a beat, they pointed to their fleet of robots and said, ‘This is who we rely on now.’ These machines are programmed to execute tasks with absolute precision, every single time – only needing maintenance to keep them going. It was a powerful reminder that robotics is no longer just an advantage in manufacturing – it’s a necessity. As this shift accelerates, our role is clear: seeking ways to help our customers integrate robotics seamlessly, capitalize on efficiency, and harness the full potential of automation." – Tom DiLaura
Customer relationships and industry partnerships are at the heart of CADimensions’ success. Many customers have been with the company for over 20 years, shaping its direction through their evolving needs. Meanwhile, partnerships guide CADimensions in selecting the right solutions and ensuring that offerings align with industry demands. The company remains dedicated to maintaining these relationships through active listening, goal setting, delivering high-quality products, services, and personal favorite – industry-leading response times.
"In an industry where a 24 to 48-hour response time is the norm, we know our customers need more. With a majority of tickets responded to within 30 minutes, we’re committed to delivering the fast, reliable support they depend on. As we continue to grow, we’re looking for ways to bring that same level of responsiveness to even more areas, enabling our customers to always operate at their best.” – Andy DiLaura
One of the biggest challenges CADimensions faces is increasing competition. Many companies are vying for market share in the CAD and 3D printing industries. However, CADimensions differentiates itself by representing the best manufacturers, such as SOLIDWORKS and Stratasys, producing top-of-the-line products and maintaining a reputation for reliability. The company’s strategy for staying ahead involves continuous investment in industry advancements – with a focus on AI, automation, and any forward-thinking solutions within the manufacturing sector.
At CADimensions, what truly sets them apart is the team and their dedication to delivering the CADLIFE Experience in everything they do. The company’s people go above and beyond to ensure that every customer interaction is exceptional, whether it’s through support, training, sales, or marketing communication. They focus on understanding and meeting each customer’s unique needs – always with a personal touch.
“Over the last 15 years, our CADLIFE culture and our core values have become deeply rooted in the company, and I don’t see that changing. It’s the foundation of the value we offer our customers. They’ve come to expect The CADLIFE Experience – an experience that sets us apart and creates a higher standard of service. While it’s a challenge for us to continually meet those expectations, it also positions us in a positive light. Our customers don’t get that same level of experience from all their vendors, and it drives them to want more from us. It encourages them to engage with us more because they value that exceptional experience." – Andy DiLaura
Photo: CADimensions' 3DX Account Manager, John Quinn, receiving the 2022 CADLIFE Award.
CADimensions has specific goals for continuously improving The CADLIFE Experience, which includes enhancing our already fast support and communication by extending our capabilities through chat, phone, and ticketing systems. The company actively seeks customer feedback to refine its processes and ensure that they are always improving. This commitment to listening and adapting reinforces their promise to provide unparalleled service and create lasting, positive impacts for every customer.
Acquisitions and new partnerships play a key role in CADimensions’ growth strategy. The company seeks to expand its offerings by either partnering and/or acquiring businesses that provide complementary manufacturing and design solutions. A premier example is the acquisition of Unitec in 2018, which expanded CADimensions' territory and customer base. These strategic moves strengthen the company’s market position, providing customers with a broader range of integrated solutions.
Growth through acquisitions and new partnerships benefits employees, customers, and the industry. It creates new opportunities for employees, expands CADimensions’ capabilities, and enhances the company’s ability to serve its customers. By providing a single-source solution, CADimensions simplifies the customer experience and ensures a streamlined approach to product development and manufacturing.
As CADimensions approaches its 35th anniversary, the company reflects on the legacy built by its founder, Pete, and the strong connections forged with customers. The pride in seeing customers create impactful products using SOLIDWORKS and Stratasys equipment drives CADimensions to keep pushing the boundaries of innovation. Looking ahead, CADimensions will continue to enhance its customer experience, embrace new technologies, and make doing business with the company as fluid as possible.
“As CADimensions approaches its 35th anniversary, Andy and I feel incredibly fortunate for the foundation our parents laid, building strong connections with both customers and vendors. It’s made our transition seamless as we’ve worked to expand upon the past while envisioning the future. The pride we feel in seeing our customers’ products impact the world is immeasurable. From medical devices to the latest innovations, it's incredibly rewarding. Knowing that our software, printers, support, and services play a role in these creations is a source of immense pride. As we look to the future, we're especially excited to see startups and new engineers using SOLIDWORKS to design the next generation of technologies and infrastructure. The more value we can provide to our customers, the better their products become – and that, in turn, makes the world a better place." – Tom DiLaura
Customers and industry professionals can stay engaged with CADimensions through social media and community outreach. The company actively shares insights, industry trends, and updates to keep customers, partners, future and current employees informed and connected. CADimensions’ evolving journey is one everyone can follow, inspiring them to stay ahead of the curve, no matter the industry or challenge they face.